Shipping & Delivery

Delivery time

Once you have placed your order, we will send you an email to let you know we have received your order and to confirm the details.

After this, we will start packing your order.

Once your order has left our warehouse, we will send you an email to let you know that your order is on its way.

Because we ship from the Netherlands, the order will be with you within 1-2 working days and 2-4 working days for Belgium.

Shipping costs

Shipping is free for orders € 30 and more.

For an order of less than € 30 the shipping costs are € 4.95

Change adress

Have you ordered something that is sent to the wrong address? Please contact the Customer service.

If you have moved, you can easily change your address in your account.

 

How can I track my order?

Tracking your order is simple and easy. We'll send you an email to notify you once your order has shipped. You can log into your GoPablo account and find all your order information. 

 

I have not received a track & trace link?

As soon as your order has been scanned by the postal company, you will receive an email with the track & trace link.

If you have not received the email, please check the following:

Check your mailbox, maybe the mail has ended up in your spam folder.

Make sure you entered the correct email address. If you have not received the email, please contact our Customer service, they can give you the track & trace link or see why you have not received your track & trace link.